You’ve got questions. We’ve got answers. In fact, we just received an award for the longest FAQs page on planet Orange and two other planets.
Do you have quarterly payment options? When can I have access to the materials once I’ve purchased my license? Do I have to purchase the toddlers, 2s, and 3- to 5-year-old curriculums serparately? Do I have to purchase a license for 252 Basics and/or XP3 Students separately from First Look? Why don't First Look, 252 Basics and XP3 Students have the same focus each month? Can I buy two years worth of materials and then just reuse what I have? What supplemental resources are available? Can I purchase individual months of curriculum? Do you accept checks? Can you invoice me for the curriculum renewal? Can I get a receipt for the curriculum license I purchased? What is the refund policy if I decide to cancel? What kind of support do you offer once I purchase the curriculum? What kind of training opportunities do you have? Why are some of the letters missing when I print? When I print the materials, it prints black boxes. I've entered my curriculum username and password, and I still can't log into the store. What is the password for the PDFs so I can edit them? How do I make an audio CD? Can I make CDs of the music for all of my parents? Why do the PDFs not view or print correctly? How do I retrieve past curriculum? Are chord charts available? Where can I find suggested music? How do I change the primary user? What is a secondary user? How do I add secondary users to my account? Why can I not download? Or, I receive an error when I download. How do you define wonder, discovery and passion in your topics? Do you have CD's available instead of digital downloads?